Tech firm opens apprenticeship for support roles (17)

A mid-size software company launched a paid apprenticeship track for help-desk and customer-support roles, targeting applicants without four-year degrees who show aptitude on practical troubleshooting tests. Participants will rotate through billing, technical triage, and knowledge-base writing teams while earning credentials in network basics and secure handling of user data. Company executives said support quality drives…

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Airport adds direct flights to coastal hub (8)

The regional airport secured daily direct flights to a coastal hub starting in December, a route business travelers have requested for a decade. Airline executives cited stronger leisure demand and improved runway upgrades as reasons the route is viable now when past attempts failed. Local hotels and conference centers anticipate easier connections for international delegates…

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